FAQs

Please go to our e-application platform to register and submit relevant documents。
Payment Asia E-application Platform: https://application.pa-sys.com/s/official-website
Application Instruction：https://youtu.be/tWNHZkC1iSM?si=iWBQ6LS3kzUnRuBF (01:29 – 02:51)

Please refer to the “Documents Required for Application” section in the e-application platform
Payment Asia e-application platform: https://youtu.be/tWNHZkC1iSM?si=iWBQ6LS3kzUnRuBF

Refer to regulations and guidelines of the “Anti-Money Laundering and Counter-financing of Terrorism”, as well as the requirements of the licensees of stored-value payment instruments, we collect relevant documents to know more about the business of merchants. For more information, please refer to Anti-Money Laundering

We will conduct an initial review of your application within 7 working days. Depending on the degree of business risk or complexity of the structure, the review and activation procedures may take longer.

Certainly, we welcome you to stay closely connected with our sales team.

PA PAY supports Alipay CN  and WeChat Pay CN, and will convert the transaction amount to Hong Kong dollars based on the instant exchange rates of Alipay and WeChat Pay.

After activation, our IT team will provide API access guidelines to merchants for connecting the payment gateway to the corresponding application。The shopping cart systems／plug-ins we support include：Wix、Shopify、WooCommerce、OpenCart、PrestaShop、Magento、WordPress. 

Please use your mobile phone or tablet to download the “PA Pay” app, and you can start receiving payments after logging in: 

Google Play（Android）：https://play.google.com/store/apps/details?id=com.paymentasia.paymentasia
App Store（iOS）：https://apps.apple.com/nz/app/pa-pay/id1365339608

For detailed instruction, please refer to this video「PA Pay user guideline」（0:28-3:20）demonstration (with English subtitles)

Please refer to our Digital Marketing Solution by E-FACTOR.
Welcome to contact out Marketing team:   
Email: [email protected]
AI Assistant Paco: https://wa.link/6pm2mu  

Please watch this video「Solving questions about POS machine」（7:56-9:41）part. (with English subtitles)

Website (Login to Merchants Platform): https://merchant.pa-sys.com/user/sign-in

For detailed instruction, please refer to this video “user guideline of merchant background”（3：21-7:40）demonstration (with English subtitles)